Avantages affinity insurance contracts


Management

Efficient and complete management services: quality from A to Z

A partnership with « Avantages » is not only a customer loyalty program or a source of revenues for our partners ; it is also added-value management methods:

  • Tailor-made, transparent and pertinent reporting
  • A multilingual management platform which efficiently answers to partners and clients

Our department dedicated to documents issuance allows us to send to customers any type of documents on a large scale (contracts, specific marketing operation, etc.)

Our multilingual management platform assets

management Avantages affinity insurance contracts
  • Claims settled within 24 hours
  • Specific phone lines dedicated to each partner

Activity reports : tailor-made qualitative and quantitative indicators

We edit tailor-made activity reports detailing every adequate information (subscriptions, damages, qualitative information on customers’ needs etc.) which can be used to adjust the insurance guarantees or the commercial approach around it.

Activity reporting and specific reports

In addition to regular meetings with its partners, Avantages provides, on a monthly basis, tailor-made activity reports detailing every adequate information (subscriptions, damages, qualitative information on customers’ needs etc.) which can be used to adjust the insurance guarantees or the commercial approach around it.

Moreover Avantages provides to its partners its know-how in client relationship management, satisfaction surveys, marketing and sales management thanks to custom qualitative and quantitative indicators depending on the contracts and/or activity.

Claims management

A multilingual (french, english, italian, spanish) and multi-canal platform open from 9am to 7pm efficiently answers to partners and clients, and settles claims within 24 hours.

Thanks to a powerful software which is in constant evolution and thanks to dedicated phone lines with individualised responding services, Avantages provides efficient claims management and precise information to its clients with a tailored approach.

Edition of accessions and other contract-related documents issuance

Avantages has a department dedicated to documents issuance, which is capable of sending any type of documents (contracts, specific marketing operation, etc.) on a large scale to policyholders.

The follow up is done internally and allows to update partners’ databases.