Commitments and values

Added-value, loyalty enhancement and quality of service

Our commitments

To our partners

• Creativity, reactivity and flexibility
• Speed and efficiency of our claims-management process
• Fair pricing methods
• Custom made and evolutive reporting

To the policyholders

• Best value for money contracts and services
• A multi-canal platform which provides effective answers
• Claims settlement within 24 hours

Our values

Built on a trust-based relationship with our partners, each of our contracts is both :

• An economically sustainable solution and a source of profits for our partners
• A tool for loyalty enhancement

Everything is implemented for maximal satisfaction :

• High quality of service with qualified, efficient and available staff
• Continuous and evolutive follow-up of the activity
• Comprehensive and transparent reporting
• Regularly assessed timeliness of our claims-management processes